Silent Churn Case

Stopping Silent Churn How a European subscription retailer cut annual customer loss from 28% to 19% — and recovered €21.5M of revenue in a single year. EU SUBSCRIPTION RETAIL  ·  €340M REVENUE  ·  ENGAGEMENT: 14 WEEKS €21.5M REVENUE SAVED 11.9× YEAR-1 ROI 28→19% CHURN REDUCED 6 wks TO PRODUCTION Illustrative case based on engagement patterns […]